Technical Skills
- MS Office (Excel, Word, PowerPoint)
- WordPress & WooCommerce
- HTML, CSS & JavaScript (Basic)
- Computer Hardware & Software Troubleshooting
Key Skills
- Customer Relationship Management
- Team Coordination
- Operations Management
- Inventory & Record Management
- MS Excel, Word & PowerPoint
- Communication & Interpersonal Skills
- Problem Solving
- Time Management
Internships
- NSL Technologies – IT Infrastructure, Networking & System Management
- Eimple Labs – Front-End Web Development
- RoboAviate – Arduino & Robotics
Strengths
- Quick Learner
- Positive Attitude
- Leadership & Teamwork
- Adaptable and Responsible
- Customer-Oriented
Personal Details
Date of Birth: 07 March 2003
Languages: Hindi & English
Career Objective
Motivated and customer-focused professional seeking an opportunity in a reputed organization where I can utilize my communication, operations, customer service, and organizational skills to contribute to business growth while continuously enhancing my professional abilities.
Professional Experience
Operations & IT Executive
Izen Stationery Solutions
- Managed daily operational activities and ensured smooth workflow.
- Coordinated with team members for inventory and operational support.
- Maintained records and generated reports using MS Excel.
- Assisted in process improvement and customer support.
WordPress Web Developer
Our Content Cafe – Digital Marketing Agency
- Developed and maintained business websites.
- Coordinated with clients to understand requirements.
- Managed website updates and content efficiently.
Customer Service Associate (CSA)
Cogent E-Services Ltd.
- Handled customer queries professionally.
- Maintained high customer satisfaction through effective communication.
- Resolved customer concerns while following company policies.
Education
B.Sc. (Computer Applications)
2023
Ranchi University — 83%
Class XII (CBSE)
2020
CBSE Board — 81%
Class X (CBSE)
2018
CBSE Board — 72.4%